Thursday, May 19, 2016

Business Profile: Wheatland Towing



A couple of years ago, I was driving in downtown Calgary when my vehicle started shaking. It turns out my front right wheel was wobbling and very close to falling off completely. I had the kids in the back of the car, and I was stranded in the downtown core. I called Wheatland Towing and Dennis drove all the way to where I was, fixed my tire, and sent me on my way.

Another time, Aleesha and her husband Todd went on vacation. When they came home, their vehicle was completely dead – you couldn’t even boost it. Aleesha called Wheatland Towing and Dennis drove all the way to the airport to tow their vehicle back to Strathmore.

This is the kind of person Dennis Winters is – he treats his customers like family.

Wheatland Towing began on October 1, 2010 with the sole intention of making a difference and treating customers the way they should be treated. Having worked for people most of his life, Dennis was tired of having to deal with the negative side of poor customer service. His personality meshed with many “money-first” businesses, and he wanted to be his own boss and treat customers the way a customer wants to be treated – namely, like family.

He set out to create Wheatland Towing, servicing all of Wheatland County, Drumheller (with AMA), Strathmore, Langdon, and, in the case of both myself and Aleesha, virtually anywhere a customer requires them to go. Dennis loves people, is a gentleman, is very honest, and strives to do a job well done. He knows that vehicles are not only expensive, but often hold a special place in the owners’ hearts – and he will treat your vehicle like it’s his own.

While many towing companies charge by the hour, Dennis finds that charging by the call and mileage keeps his prices lower than the competition and easier to manage. Mind you, he’s not in this just for the money – his goal is to feel successful doing whatever he can to help people in their time of need.

I sat down for lunch with his wife Darylene and my 2-year old son Lucas, and she sang his praises like a newlywed. “He works so hard every single day,” she said. “Then comes home and is such a great grandpa to our 6 grandchildren!” And what does grandpa love to do when he’s not helping stranded Newsy Neighbour employees? You can find him gardening, reading, or watching the Flames!

Wheatland Towing has a flat deck truck, they’re available 24/7, and they specialize in towing/winching, recovery, battery boosting, fuel delivery, lock-out services, tire change services, and they will recycle your unused vehicle for free!

So the next time you’re in need of a tow truck, call the Gold Winner in The Newsy Neighbour Best in Business Awards for Best Towing Company, Wheatland Towing. You’ll be so glad you did! 

Denise Geremia

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